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PHC Urgent Care & Imaging Center

PHC Urgent Care & Imaging Center

By Kristie Darling

Photos by Lisa Crates Photography

On the cover–Tim Thieme, director of Imaging Services (left), and Robert Kimball, MD, medical director of PHC Urgent Care and PHC Express Care (right)

Righ–Piedmont HealthCare’s new Urgent Care and Imaging Center (Photo provided by PHC

State-of-the-art computed tomography (CT) scans

PHC Urgent Care & Imaging Center

PHC Urgent Care & Imaging Center


At the start of a new year—and a new decade—comes exciting news at Piedmont HealthCare! New plans, a move, and transformation of Statesville’s Urgent Care and Imaging Center that have served this community so well for almost 25 years, are long in the making but now, short in the execution. On Sullivan Road, just south of I-40, you’ll see the new building, quite visible atop a small hill, across from their soon-to-be former offices. The new clinic is where Lone Star used to be. Here, new state-of-the-art urgent care and imaging services are about to begin.

I met with Dr. Robert Kimball, medical director of PHC’s Urgent Care since 1997 and Tim Thieme, director of Imaging Services. “This is an exciting time for us,” Dr. Kimball said. “Moving into our new quarters will allow us to continue to provide the highest quality and most competitively priced services to Iredell County—from treating a sore throat, broken wrist, diagnosing kidney stones, to doing CT scans, mammograms, and lab work in a new state-of-the-art facility. We are all about best possible outcomes and highest patient satisfaction. Having all our services close at hand, under one roof, is huge.”

The neighborhood kids are sledding—in your backyard, you’ve got that famous hill. Suddenly, in the distance you hear screaming. The little kids’ saucers collided, and now children are bleeding and crying…all are in a panic. What do you do? In Iredell County there are excellent options besides the emergency room, where a long wait and a considerable bill are likely. Statesville’s new PHC Urgent Care is one, and Express Care in Mooresville is another. At each clinic, medical providers and technicians are at your service with extended office hours for the convenience of all patients who live in or visit our community and find themselves in need of urgent medical care.

In the case of our sledding victims, an examination can be done, the cuts can be cleaned and stitched up, and x-rays taken, if medically necessary. Parents are assured no worries about a concussion. They’ll leave Urgent Care knowing what to do for the recovering children at home. When stitches need to come out or a follow-up made, a quick visit to Urgent Care is all that’s needed.

“Most health concerns can be evaluated and treated at Urgent Care. As long as it’s not a life-threatening emergency, we’re your best option, especially after hours or when you can’t get an immediate appointment with your primary care physician,” Dr. Kimball explained. “Often, a visit here can keep you and your family out of the hospital’s emergency room. Providers in the community trust us with their patients.”

Piedmont HealthCare operates like a primary care office open to everyone. The benefits are immediate medical treatment at primary care prices. The clinics work with most health insurance programs. Walk-ins are always welcome at the Urgent Care facilities. “We’re a good point of entry into our health care system for new residents, those without a primary care doctor, or those with an immediate need. About 20% of our patients are children,” Dr. Kimball shared. “Ancillary services performed at our Urgent Care cost less than the ER. However, for someone who should really be seen in the emergency room—those with life-threatening conditions, such as a heart attack or severe injuries—we recommend they seek immediate help at an ER or call 911.”

Medical imaging reveals your internal organs, bones, and soft tissue. They become part of your medical record used by your providers for analysis, diagnosis, and treatment. “Simply put,” Tim said, “PHC’s Imaging Center offers x-rays, CT scans, bone density scans, MRIs, mammograms, breast biopsies, and ultrasound. We’re excited to be joining Urgent Care in the new facility where we’ll work side by side with their team to deliver quality service in one convenient location.”

Mammography. The new mammography suite was designed to provide a comfortable, respectful, and private environment for patients. Our Digital 3D machines allow doctors to examine breast tissue layer by layer so that fine details are not hidden. This technology, along with caring professional staff, combine to create a positive experience. Said one recent patient, “It was a pleasure to be treated with true respect during my mammogram. Warmth, kindness, courtesy, and personal attention were given to me by all staff members I encountered during my visit. This experience surpassed all of my previous experiences and exceeded my expectations.”

Ultrasound. Tim explained that clearer, higher quality images are created with the new ultrasound machine. These sonograms capture images in real-time to show body organs and blood flow.

Bone Density Scans. Testing how strong your bones are is the only way to diagnose osteoporosis. “Our new DEXA scan equipment assesses bone density to diagnosis osteoporosis,” Tim continued. “It’s important to know if you are at risk.”

CT Scans & Low-Dose CT Lung Cancer Screening. Cutting edge 64-slice CT scanners provide non-invasive tests to diagnose many conditions, including lung cancer.

Cardiac Calcium Scoring. For people at high risk for heart disease, cardiac calcium scoring is used in conjunction with family history, cholesterol levels, and lipid profiles to determine how to manage coronary artery disease.

On-Site Laboratory. The upgraded on-site lab supports the work of providers for quick analysis and patient diagnosis. In addition, PHC’s Central Lab is a fully CLIA/COLA accredited lab for more extensive testing results.

Treating injuries at work, work-related physicals and return to work exams, employee health screenings, exams for DOT drivers, worker’s compensation care, and drug/alcohol testing are some of the services employers can request at both the Mooresville and Statesville locations. Sports physicals and school entry immunizations are also offered. Statesville’s Occupational Medicine office keeps regular business hours, 8am to 5pm, Monday to Friday. At Express Care in Mooresville, no appointment is necessary for work-related services.

“At our Urgent Care clinics, we have the advantage of our entire Piedmont HealthCare team,” office manager, Marian Kimball, said. “PHC specialists consult on treatment planning, and our patients’ medical records are available electronically—we’re always current on histories and medications.”

CEO Jeff Smith said, “This facility is what healthcare has to be: modern, up-to-date, state-of-the-art. With a strong partnership with Atkins Properties, owners of the property, this is a multi-million-dollar investment in our community that I and the PHC physician-led board of directors believe is essential.”

When life comes at you too fast, or someone in your family needs care right away, check in at Piedmont HealthCare Urgent Care. From bee stings to broken bones and all manner of conditions in between, you will feel better and quickly be on your way knowing you’ve been treated by a skilled, compassionate team of medical professionals dedicated to your health and wellbeing.

“All our staff wear this tagline: How can I help?” Tim said when he showed me his name badge. “It’s all about extraordinary patient care and quality results.”

Imaging Center

Urgent Care

Occupational Medicine

Piedmont HealthCare Partners with
The Greater Statesville Chamber of Commerce

PHC Urgent Care & Imaging Center Open House and Business After Hours
Join Us
February 6th, 5 to 7pm
700 Sullivan Road • Statesville


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© 2009 Last update December 17, 2019