Perhaps you’ve heard the term, “medical home?” It is defined as a model of primary care that is patient-centered, comprehensive, team-based, coordinated, accessible, and focused on quality and safety. It’s not a place; it’s a philosophy and, very often, it is a partnership of like-minded health care providers within a community. In Iredell and its surrounding counties, you should not be surprised that Piedmont HealthCare is the certified medical home to thousands of individuals and families. They rely on this extensive multi-specialty group, one of the largest in North Carolina and the Southeast, to be there when an urgent medical situation arises, or there’s a need to be seen for an illness or injury, a routine check-up, or well-baby visit—and everything that affects your health in between.
You’ve seen the signature green signs throughout our towns and neighborhoods. Within Piedmont HealthCare’s extensive group of providers, which, by the way, is independently owned and directed by doctors, not by an off-site corporation, are 55 locations, almost 200 physicians and providers, and 850 staff professionals who are skilled and knowledgeable in more than 30 specialties, from audiology to weight management. This extensive network of health care providers maintains the latest in medical advances, cutting-edge technologies, on-going training, improvements, and growth so that we can receive the best medical care close to home.
IT WOULDN’T BE FULL-SERVICE WITHOUT ANCILLARY SERVICES
So, what does ancillary services mean? “We want people to understand that we’re not just doctors’ offices,” said Jeff Smith, community champion and Piedmont HealthCare’s CEO. Jeff has been on board at PHC about five years, and our community sees the benefits of his commitment to good health and good community all around us. “Part of our service is to provide the highest quality care at the best cost. We maintain a system of ancillary services, like our two urgent care centers, imaging and mammography centers, our sleep lab, and the central lab, that allows us to do just that. It’s less expensive to come into one of our urgent care facilities, when appropriate, than to an emergency room in a hospital, for instance.”
URGENT CARE—There are two urgent care centers within PHC. Dr. Robert Kimball is medical director of Statesville Urgent Care and PHC Express Care in Mooresville. Both facilities are excellent options instead of the emergency room where a long wait and big bill are likely. Providers who specialize in injuries, illnesses, exams, testing, and treatments staff these facilities, often with extended hours for convenience and shorter wait times. School, camp and sports physicals, pre-employment exams, flu shots, travel medicine and vaccines, and custom occupational medicine treatments are among their many services.
The urgent care clinics have the advantage of the entire Piedmont HealthCare medical team. Providers there can call any specialists to consult on treatment planning. All patient medical records are available throughout the network electronically, keeping everyone up-to-date and aware of histories and medications. This system is linked to Iredell Memorial’s medical records, as well. If needed, the Urgent Care team can provide all necessary paperwork and set up an admission to Iredell Memorial Hospital, Davis Regional or Lake Norman Regional Medical Centers.
RADIOLOGY & IMAGING—The cost of other ancillary services, such as imaging with x-rays, ultra-sound, CT scans, MRIs, mammograms, bone density testing, and cardiograms is also less than the ER. Mammography Statesville is just across the parking lot from Urgent Care on Sullivan Road, and Mammography Mooresville is on Fairview Road, near Lake Norman Regional Medical Center. Highly skilled, experienced radiology technicians operate state-of-the-art, 3-D mammography scan
ners. This new equipment helps reduce the need for multiple diagnostic breast cancer scans, saving women added stress. “Our CT equipment has just been upgraded from a 16 to 64 slice,” Jeff Smith explained. “This gives physicians a better diagnostic tool with 64 high-resolution anatomical image cuts that form a 3-dimensional view of internal organs.”
SLEEP LABS—For the 40% of us reporting a lack of sleep, sleep labs are critical. Piedmont HealthCare has sleep labs in Statesville, Mooresville, and Huntersville staffed by board certified providers who specialize in sleep medicine and neurology. Sleep disorders can be caused by snoring, obesity, excessive sleepiness during the day, restless sleep, depression, stroke, hypertension, and diabetes. Real-time sleep testing done in the lab helps diagnose and treat the underlying cause of sleep disorders.
CENTRAL LAB—If you’ve never needed blood drawn and lab work done, you should check your pulse. “It is so convenient and easy when I need to get tests done,” a recent patient told me. “Typically, there’s just a short wait, the technicians are really great, in terms of comfort and ease, and it’s never a hassle.” With early morning and after work hours, the central lab at PHC is located beside Davis Regional Medical Center in Statesville. It’s a full-service accredited laboratory staffed by medical lab technicians whose work supports the PHC doctors who need that information about their patients. Lab testing can include hematology, immunoassay, microbiology, urinalysis, A1C testing, and rapid diagnostic kit testing. Central Lab is one more benefit of PHC’s comprehensive, full-service network.
IMPROVEMENT & GROWTH
“Our physicians come to us from all over the United States,” said Jeff Taylor, director of human services and operations. “Our reputation, our location, and the benefits of PHC’s ongoing support of our doctors and their practices are well known, and we are grateful to attract some of the finest providers out there. Dr. Craig Washburn just came on board, joining Lake Norman Neurology in Charlotte—just one of a number of new physicians at Piedmont HealthCare.”
Additions to the Piedmont HealthCare family who will start later this summer include Dr. Ariel Ansley, (SUNY University) obstetrician/gynecologist; Dr. Roderick Elias, (Brown University) neurologist; Dr. Golnar Lashgari, (Temple University) family medicine physician; Dr. Brandon Marion (Wake Forest Baptist) and Dr. Nikhiel Rua, (Bridgeport Hospital Center/Yale New Haven Health) gastroenterologists; and Dr. Jips Zachariah, (Mount Sinai Beth Israel Hospital) cardiologist. Their offices are conveniently located throughout the PHC system and all are accepting new patients.
“Our core values really say it all,” Jeff Smith explained. “Any operation, every team, that adheres to these standards will provide the very best services. We believe the people at Piedmont HealthCare are among the very best at that.”
• Our patients come first – Our primary purpose is to serve our patients by providing the highest quality care in a patient friendly, safe, and compassionate manner.
• We are physician led – We are committed to physician leadership and developing an environment that is professionally rewarding and attractive to new and established physicians.
• A culture of collaboration, cooperation and communication – Our size, number of specialties, and practice sites are an asset to patient care. Physicians and staff are committed to integrating patient care through consistent, effective communication.
• An innovative organization – PHC is committed to developing services, infrastructure, and best practices to provide patients with the best health care available.
• The employer of choice – PHC recognizes that our most important assets are our people.
650 Signal Hill Drive Extension
Statesville, NC 28625